F.A.Q.'s

Delivery Time

Free First Class shipping takes estimated 10-19 days. Parcels may take longer due to customs clearance. Tracking may not be available for all destinations. DHL Express mail shipping prices may vary but start at $40 USD depending on location. Estimated delivery is 7-14 business days.Tracking is available on Priority and Express mail. How to track your parcel with Priority and Express Mail: When we ship out your package with Priority or Express, we will include tracking information and where to track it.

International shipping

Delivery time for free shipping takes between 10-19 days depending on your customs. If you need your item faster contact our customer service for DHL express service 7-14 business days $40.00 USD

Is this site secure

Any personal information given to Kulture Kase will be protected. Your information will not be disclosed to any third parties. KultureKase.com server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process. In order to protect customers to the fullest extent, Kulture Kase does not store your credit card information at any time. Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption

What are the shipping costs

Shipping costs are free. We offer free shipping worldwide!

What credit cards do you accept

Visa, Master Card, American Express, Shop Pay and Apple Pay. 

What happens if customs holds my package?

In the event a package is held, seized, fined, or destroyed by local authorities due to any reason outside of Kulture Kase control, Kulture Kase holds no responsibility.

What sales tax do you charge?

Kulture Kase cannot anticipate taxes applied by overseas customs